Gartner® Report: Top Retail Trends for CIOs in 2026: Accelerating Retail Modernization and AI-Driven Growth

According to Gartner, “AI is no longer optional; it is the foundation of retail transformation that must be pursued despite the challenges of AI fatigue and technical debt. Success hinges on treating AI adoption as a strategic enabler of cost optimization and revenue growth, rather than just another IT initiative.” Gain exclusive insights into:

• The key technology trends shaping retail in 2026
• How AI is transforming retail operations and customer experience
• The technologies CIOs are prioritising to modernise retail environments
• Strategic insights to support your technology roadmap

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Gartner, Top Retail Trends for CIOs in 2026: Accelerating Retail Modernization and AI-Driven Growth, Kelsie Marian, Jonathan Kutner, Robert Hetu, Tom Nolan, Mx Panther Hammond, Sandeep Unni, 6 January 2026.

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