NRF Vision Round Up

Barron McCann > News > NRF 2020 Vision: Retail’s Big Show Roundup
More than 40,000 of the global retail community descended upon the Javits Centre, New York for NRF 2020 Vision: Retail’s Big Show.

The show was opened by Microsoft CEO, Satya Nadella where he discussed the future of retail and how technology is transforming the industry.

Retails top industry experts discussed the rise of Innovation labs, how AI is impacting and the importance of a human-first digital strategy.

Key topics included:

  • Retail Transformation
  • Connected Commerce
  • Retail Technology – how leading retailers like Walmart, Starbucks are innovating with ML/AI

Connected Commerce

Starbucks CEO, Kevin Johnson on the role of shared experiences and connection in the modern-day retail environment. He spoke about a human-first digital strategy the rise of their Innovation Lab for learning and AI and the importance of maintaining a “human connection”. Eliminating plastic was also discussed.

Walmart CEO discussed the introduction of its innovation lab to test new product development.

A snapshot of some key takeaways

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