Inform

We deliver to you an accurate but informed understanding of your current IT landscape, including technologies & solutions deployed, service methodology & vendor value.  With the effective analysis of these data sets, we build outcomes that are not only correct but proportionate and focused on providing you with both instant & continuous improvement.

A multitude of variables can be factored including investment returns, maintenance methodology and solutions, hardware lifecycles, forward compatibility, system interfacing and environmental aspects, to build you the perfect solution, deployed and supported by industry experts.

We will:

• Analyse, advise & add real tangible value

• Provide comprehensive BI/ML

• Review across your estate, within your sector and across verticals

• Factor other priorities including CSR & Lifecycle Management

• Produce simplistic & efficient solutions

• Deliver ROI be that commercial, operational, or technical integrated solutions that complement

• Provide dashboards that are informative & predictive with Machine Learning

Deploy

Our market-leading deployment teams have a vast amount of real-world engineering & project management skills & experience gained over the past 25 years, so we can deliver our customers a wide range of world-class solutions. Whether you need to change, move, upgrade or replace your entire IT estate, we can assist you in designing the optimum deployment strategy. With referenceable success across multiple sectors & technologies within them, you can be assured your project will be prepared, planned & executed Right First Time.

We have:

• A large 1,000-point Design, Build & Configuration centre

• Prince2 & Agile PMO

• Dedicated FTE’s with specific industry & technology knowledge

• 120,000 sq. ft HQ plus global logistics & warehousing solutions

• Structured cabling, Fibre & power services

• Accredited People, Systems & Processes

• Real-Time integrated systems – “you know it & see it”, as it happens

• Dedicated & discrete customer test environments

Support

We deliver agile Field Engineering services across any distributed systems (same equipment in multiple locations) marketplace. We are industry leaders & revered across the industry for our rock-solid fundamentals & consistent service metrics. We are a problem-solving business, able to innovate around the service layer to ensure the commercial & operational solutions we deliver to You, are the best solutions for You.

We have:

• Over 40 years’ experience

• Service excellence across 17 countries

• Multi layered logistics supporting 165+ FTE engineers across UK & Ireland

• Multilingual, 24-7 IT Help Desk

• Integrated, real-time systems & dashboards

• Accredited services – ISO, PCI, Cyber

• Advanced Repair Centre – skills & technology adding value

• Modern Service Management – data, driving decisions